Frequently Asked Questions
Everything you need to know about shopping for your little stars at Star Kids Store.
How do I determine the right size for my child?
We provide a detailed size chart on every product page that correlates age, height, and weight. Since children grow quickly, we generally recommend sizing up if your child is between sizes.
What is your return policy for kids' clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, swimwear and underwear cannot be returned.
How long does shipping take and how much does it cost?
Standard shipping typically takes 3-7 business days. We offer free shipping on all orders over $75 within the continental United States. Expedited shipping options are available at checkout.
Are the fabrics used safe for sensitive skin?
Yes, we prioritize comfort and safety. Most of our collections are made from 100% organic cotton and OEKO-TEX certified fabrics to ensure they are free from harmful chemicals and gentle on sensitive skin.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.